voisap

Salesforce Certification - Administrator & App Builder Course

4.5
Ratings

Gain hands-on knowledge using this Salesforce license training program while finding out how to take care of and also establish apps for among the very most well-known CRM systems worldwide. Voisap Salesforce training enables you to pass pair of Salesforce license examinations as well as change your career.

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Eligibility and Pre-requisites

  • Eligibility

    This Salesforce qualification instruction program appropriates for people seeking to develop a career in Salesforce, particularly for application home builders, programmers, system managers, purchases agents, IT supervisors, as well as product managers.
  • Pre-requisites

    There are actually no requirements for this Salesforce Supervisor & Application Building contractor instruction course. But prior operating adventure as a manager or a developer is actually helpful.

Salesforce Certification Course Overview

This Salesforce certification training program is designed to ensure that you discover and master the ideas of being actually a Salesforce Manager as well as Application Contractor. Within this Salesforce training, you will definitely learn how to set up Salesforce to collect, evaluate, and recover crucial consumer information as well as create applications making use of Salesforce Lightning.

Benefits

Depending on to Glassdoor, Salesforce jobs are boosting at a velocity 1.5 opportunities faster than similar duties, and there were actually 300,000+ Salesforce tasks offered. Additionally, they get an annual ordinary earnings of $87,000 however may go as higher as $160,000.

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Email – contact@voisap.com

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      Skills Covered​

      Salesforce Overview
      Sales and Service Cloud
      Quote templates
      Salesforce Objects
      Validation and Workflow Rules
      Lightning Components
      Security Controls
      Profiles Chatter Reports and Dashboards
      Data Management
      User Interface
      Application Lifecycles

      Training Options

      Batches

      (Online, In-Class)​

      One-on-One (Recommended)

      (Online, In-Class)​

      CORPORATE TRAINING

      (Online, Client sight)

      Customized to your team's needs

      Course Currilcum

      • 1.1 Salesforce
        01:02
      • 1.2 Salesforce Overview
        00:24
      • 1.3 Introduction to Salesforce
        01:19
      • 1.4 Salesforce Editions
        02:15
      • 1.5 Home Page Customization
        03:08
      • 1.6 User Management
        05:51
      • 1.7 Creating and Customizing Tabs
        02:50
      • 1.8 Creating an App
        03:33
      • 1.9 Uploading a Company Logo
        02:21
      • 1.10 Company Information Page
        02:28
      • 1.11 System Overview Page
        01:56
      • 1.12 Updating the Fiscal Year
        02:38
      • 1.13 Quiz
      • 1.14 Case Study
      • 1.15 Case study Demo
        02:52
      • 1.16 Key Takeaways
        00:22
      • 1.17 Conclusion
        00:25

      • 2.1 Introduction to Sales Cloud
        01:06
      • 2.2 Sales Cloud
        00:25
      • 2.3 Leads Home Page
        03:18
      • 2.4 Creating List Views
        09:06
      • 2.5 Creating and Converting Leads
        08:12
      • 2.6 Creating Accounts
        03:30
      • 2.7 Creating Contacts
        01:38
      • 2.8 Creating Email Templates
        05:59
      • 2.9 Sending Individual Emails
        05:02
      • 2.10 Sending Mass Emails
        04:57
      • 2.11 Creating and Managing Price Books
        04:08
      • 2.12 Creating Products
        04:55
      • 2.13 Creating Opportunities
        07:10
      • 2.14 Creating Activities
        06:11
      • 2.15 Creating a Web-to-Lead Form
        05:04
      • 2.16 Creating a Lead Assignment Rule
        05:05
      • 2.17 Creating a Lead Queue
        05:33
      • 2.18 Creating an Auto-Response Rule
        03:05
      • 2.19 Creating Campaigns
        05:53
      • 2.20 Record Types
        08:00
      • 2.21 Quiz
      • 2.22 Case Study 1
      • 2.23 Case Study Demo 1
        01:47
      • 2.24 Case Study 2
      • 2.25 Case Study Demo 2
        01:36
      • 2.26 Key Takeaways
        00:19
      • 2.27 Conclusion
        00:30

      • 3.1 Introduction to Quote Templates
        01:32
      • 3.2 Quote Templates
        00:16
      • 3.3 Creating a Quote Record
        04:56
      • 3.4 Creating a Quote Template
        03:12
      • 3.5 Generating a Quote PDF
        02:09
      • 3.6 Emailing a Quote PDF
        01:23
      • 3.7 Modifying Quote Templates
        06:21
      • 3.8 Quiz
      • 3.9 Case Study
      • 3.10 Case Study Demo
        01:24
      • 3.11 Key Takeaways
        00:15
      • 3.12 Conclusion
        00:30

      • 4.1 Introduction to Service Cloud
        01:18
      • 4.2 Service Cloud
        00:24
      • 4.3 Creating Cases
        04:24
      • 4.4 Creating Case Assignment Rules
        07:34
      • 4.5 Creating Case Escalation Rules
        05:58
      • 4.6 Enabling Solutions
        03:08
      • 4.7 Creating Solutions
        01:58
      • 4.8 Attaching Solutions to Cases
        02:31
      • 4.9 Enabling Knowledge
        03:33
      • 4.10 Configuring Knowledge
        06:58
      • 4.11 Creating a Web-to-Case Form
        06:28
      • 4.12 Creating an Email-to-Case Address
        08:10
      • 4.13 Quiz
      • 4.14 Case Study 1
      • 4.15 Case Study 1 Demo
        01:03
      • 4.16 Case Study 2
      • 4.17 Case Study 2 Demo
        01:13
      • 4.18 Key take aways
        00:16
      • 4.19 Conclusion
        00:31

      • 5.1 Introduction to Field Types
        01:14
      • 5.2 Field Types
        00:19
      • 5.3 Modifying Standard Fields
        15:36
      • 5.4 Creating Auto-number Fields
        06:00
      • 5.5 Creating Formula Fields
        09:36
      • 5.6 Creating Roll-Up Summary Fields
        04:15
      • 5.7 Creating Lookup and Master Detail Fields
        04:25
      • 5.8 Creating Checkbox Fields
        01:10
      • 5.9 Creating Currency, Number, and Percent Fields
        02:48
      • 5.10 Creating Date Field and Date and Time Fields
        02:09
      • 5.11 Creating Phone and Email Fields
        02:33
      • 5.12 Creating Geolocation Fields
        01:04
      • 5.13 Creating Picklist and Multi-Select Picklist Fields
        03:19
      • 5.14 Creating Text and Text Area Fields
        03:06
      • 5.15 Creating Text Area Long and Text Area Rich Fields
        02:26
      • 5.16 Creating Encrypted Fields
        02:08
      • 5.17 Creating URL Fields
        01:00
      • 5.18 Quiz
      • 5.19 Case Study
      • 5.20 Case Study Demo
        02:13
      • 5.21 Key Takeaways
        00:19
      • 5.22 Conclusion
        00:29

      • 6.1 Introduction to Salesforce Objects
        00:49
      • 6.2 Salesforce Objects
        00:17
      • 6.3 Standard Object Components
        04:43
      • 6.4 Renaming Standard Objects
        01:39
      • 6.5 Modifying Standard Objects
        01:31
      • 6.6 Understanding External Objects
        01:51
      • 6.7 Creating Custom Objects
        01:18
      • 6.8 Quiz
      • 6.9 Case Study
      • 6.10 Case Study Demo
        01:35
      • 6.11 Key Takeaways
        00:16
      • 6.12 Conclusion
        00:26

      • 7.1 Introduction to Creating Buttons, Links, and Actions
        00:57
      • 7.2 Creating Buttons, Links, and Actions
        00:13
      • 7.3 Creating New Records with Actions
        02:12
      • 7.4 Logging a Call with Actions
        01:24
      • 7.5 Updating a Record with Actions
        01:24
      • 7.6 Creating Custom Buttons
        02:14
      • 7.7 Creating Custom Links
        02:42
      • 7.8 Quiz
      • 7.9 Case Study
      • 7.10 Case Study Demo
        00:18
      • 7.11 Key Takeaways
        00:12
      • 7.12 Conclusion
        00:34

      • 8.1 Introduction to Visual Workflow, Process Builder, and Schema Builder
        01:07
      • 8.2 Visual Workflow, Process Builder, and Schema Builder
        00:18
      • 8.3 Creating a Visual Flow
        18:03
      • 8.4 Modifying Existing Flows
        02:32
      • 8.5 Creating a Process in the Process Builder
        04:11
      • 8.6 Creating Fields in the Schema Builder
        02:42
      • 8.7 Quiz
      • 8.8 Case Study
      • 8.9 Case Study Demo
        00:26
      • 8.10 Key Takeaways
        00:14
      • 8.11 Conclusion
        00:28

      • 9.1 Introduction to Validation Rules
        00:44
      • 9.2 Validation Rules
        00:15
      • 9.3 Creating Validation Rules
        05:04
      • 9.4 Creating Formulas
        08:01
      • 9.5 Creating Error Messages
        03:00
      • 9.6 Quiz
      • 9.7 Case Study
      • 9.8 Case Study Demo
        00:38
      • 9.9 Key Takeaways
        00:16
      • 9.10 Conclusion
        00:23

      • 10.1 Introduction to Workflow Rules
        01:26
      • 10.2 Workflow Rules
        00:15
      • 10.3 Creating a Workflow Rule
        03:36
      • 10.4 Creating a Workflow Rule Field Update
        02:32
      • 10.5 Creating a Workflow Rule Task Assignment
        02:19
      • 10.6 Creating a Workflow Rule Email Alert
        03:26
      • 10.7 Quiz
      • 10.8 Case Study 1
      • 10.9 Case Study Demo 1
        00:47
      • 10.10 Case Study 2
      • 10.11 Case Study Demo 2
        00:59
      • 10.12 Key Takeaways
        00:14
      • 10.13 Conclusion
        00:27

      • 11.1 Introduction to Lightning Components
        00:38
      • 11.2 Lightning Components
        00:14
      • 11.3 Installing Lightning Components
        04:17
      • 11.4 Lightning Component Capabilities
        01:39
      • 11.5 Lightning Components vs. Visualforce
        03:10
      • 11.6 Quiz
      • 11.7 Case Study
      • 11.8 Case Study Demo
        00:45
      • 11.9 Key Takeaways
        00:16
      • 11.10 Conclusion
        00:28

      • 12.1 Introduction to Role Hierarchy
        01:32
      • 12.2 Role Hierarchy
        00:18
      • 12.3 Viewing Role Hierarchy
        02:50
      • 12.4 Creating Roles
        03:05
      • 12.5 Enabling Field History
        02:16
      • 12.6 Creating Groups
        02:28
      • 12.7 Creating Permission Sets
        02:44
      • 12.8 Assigning Roles to Users
        01:26
      • 12.9 Quiz
      • 12.10 Case Study
      • 12.11 Case Study Demo
        00:30
      • 12.12 Key Takeaways
        00:17
      • 12.13 Conclusion
        00:35

      • 13.1 Introduction to Security Controls
        01:27
      • 13.2 Security Controls
        00:22
      • 13.3 Viewing Object Security
        07:15
      • 13.4 Changing Default Record Access
        02:35
      • 13.5 Sharing Settings
        07:03
      • 13.6 Field Accessibility
        04:30
      • 13.7 Password Policies
        06:12
      • 13.8 Session Settings
        09:12
      • 13.9 Login Flows
        01:55
      • 13.10 Network Access
        02:32
      • 13.11 Activations
        02:35
      • 13.12 Session Management
        01:51
      • 13.13 Login Access Policies
        01:48
      • 13.14 Certificate and Key Management
        01:46
      • 13.15 Viewing Setup Audit Trail
        02:04
      • 13.16 Executing Expire All Passwords
        01:48
      • 13.17 Delegated Administration
        03:39
      • 13.18 Remote Site Settings
        02:43
      • 13.19 Named Credentials
        01:56
      • 13.20 File Upload and Download Security
        02:12
      • 13.21 Quiz
      • 13.22 Case Study
      • 13.23 Case Study Demo
        01:15
      • 13.24 Key Takeaways
        00:18
      • 13.25 Conclusion
        00:35

      • 14.1 Introduction to Profiles
        01:22
      • 14.2 Profiles
        00:26
      • 14.3 Standard Profiles Overview
        05:12
      • 14.4 Assigning Page Layouts
        04:09
      • 14.5 Field-Level Security
        04:31
      • 14.6 Custom App Settings and Access
        01:21
      • 14.7 Tab Settings
        02:52
      • 14.8 Record Type Settings
        05:31
      • 14.9 Administrative Permissions
        02:47
      • 14.10 General User Permissions
        01:45
      • 14.11 Standard Object Permissions
        02:39
      • 14.12 Custom Object Permissions
        01:11
      • 14.13 Password Policies and Session Timeout
        01:39
      • 14.14 Login Hours and IP Ranges
        03:34
      • 14.15 Enabling Apex and Visualforce Access
        02:36
      • 14.16 Quiz
      • 14.17 Case Study
      • 14.18 Case Study Demo
        01:14
      • 14.19 Key Takeaways
        00:24
      • 14.20 Conclusion
        00:34

      • 15.1 Introduction to Chatter
        01:25
      • 15.2 Chatter
        00:22
      • 15.3 Chatter Overview
        03:19
      • 15.4 Enabling Chatter
        02:10
      • 15.5 Enabling Chatter Feeds on Records
        04:08
      • 15.6 Configuring Chatter Groups
        02:44
      • 15.7 Creating Customer Groups
        03:01
      • 15.8 Creating a Free Customer Chatter User
        01:41
      • 15.9 Customizing Chatter Email Notifications
        03:48
      • 15.10 Configuring Salesforce to Salesforce
        02:31
      • 15.11 Accepting a Salesforce Connection
        02:11
      • 15.12 Sharing an Account via Salesforce to Salesforce
        01:08
      • 15.13 Enabling Ideas
        03:20
      • 15.14 Configuring Ideas Themes
        01:46
      • 15.15 Enabling Social Accounts
        02:10
      • 15.16 Enabling Libraries and Content
        01:05
      • 15.17 Customizing Libraries and Content
        01:47
      • 15.18 Uploading Documents to Libraries and Content
        02:40
      • 15.19 Configuring Salesforce1
        02:39
      • 15.20 Quiz
      • 15.21 Case Study
      • 15.22 Case Study Demo
        01:02
      • 15.23 Key Takeaways
        00:16
      • 15.24 Conclusion
        00:34

      • 16.1 Introduction to Reports
        01:35
      • 16.2 Reports
        00:31
      • 16.3 Understanding Report Formats
        05:51
      • 16.4 Creating a Leads Report
        05:22
      • 16.5 Creating Contacts and Accounts Report
        03:06
      • 16.6 Creating an Opportunity Report
        06:04
      • 16.7 Adding Leads to a Campaign from a Report
        01:51
      • 16.8 Creating a Report Chart
        04:22
      • 16.9 Scheduling Reports
        03:34
      • 16.10 Creating a Campaign Report
        02:45
      • 16.11 Summarizing Report Data
        02:45
      • 16.12 Creating a Report Formula
        03:14
      • 16.13 Exporting Reports to Excel
        01:29
      • 16.14 Quiz
      • 16.15 Case Study 1
      • 16.16 Case Study 1 Demo
        01:18
      • 16.17 Case Study 2
      • 16.18 Case Study 2 Demo
        01:41
      • 16.19 Key Takeaways
        00:12
      • 16.20 Conclusion
        00:31

      • 17.1 Introduction to Dashboards
        01:18
      • 17.2 Dashboards
        00:19
      • 17.3 Understanding Dashboard Components
        06:11
      • 17.4 Creating a Dashboard
        02:31
      • 17.5 Refreshing a Dashboard
        02:40
      • 17.6 Modifying Columns on Dashboards
        02:49
      • 17.7 Adding Filter to Dashboard
        04:14
      • 17.8 Managing Access to Reports
        05:47
      • 17.9 Adding a Report as a Dashboard Component
        09:25
      • 17.10 Setting Up Dynamic Dashboards
        02:43
      • 17.11 Enabling Dashboards for iPad
        01:01
      • 17.12 Modifying Report and Dashboard Interfaces
        03:06
      • 17.13 Activating the Report Builder on Profiles
        01:58
      • 17.14 Quiz
      • 17.15 Case Study
      • 17.16 Case Study Demo
        00:42
      • 17.17 Key Takeaways
        00:15
      • 17.18 Conclusion
        00:34

      • 18.1 Introduction to Data Management
        01:22
      • 18.2 Data Management
        00:16
      • 18.3 Importing Leads
        05:31
      • 18.4 Importing Contacts and Accounts
        02:06
      • 18.5 Using Mass Delete
        03:02
      • 18.6 Installing Data Loader
        01:55
      • 18.7 Importing Records with Data Loader
        03:04
      • 18.8 Updating Records with Data Loader
        02:32
      • 18.9 Deleting Records with Data Loader
        02:02
      • 18.10 Exporting Records with Data Loader
        02:04
      • 18.11 Adding a Field in the Schema Builder
        03:14
      • 18.12 Scheduling a Data Export
        04:47
      • 18.13 Creating and Using Sandbox
        03:38
      • 18.14 Mass Transferring Records
        02:23
      • 18.15 Reporting Snapshots
        04:16
      • 18.16 Working with Tags
        01:55
      • 18.17 Quiz
      • 18.18 Case Study
      • 18.19 Case Study Demo
        01:23
      • 18.20 Key Takeaways
        00:15
      • 18.21 Conclusion
        00:29

      • 19.1 Introduction to AppExchange
        01:03
      • 19.2 AppExchange
        00:14
      • 19.3 AppExchange Overview
        03:37
      • 19.4 Finding and Selecting an App
        07:09
      • 19.5 Finding a Developer
        02:23
      • 19.6 Finding a Consultant
        03:52
      • 19.7 Quiz
      • 19.8 Case Study
      • 19.9 Case Study Demo
        00:52
      • 19.10 Key take aways
        00:12
      • 19.11 Conclusion
        00:25

      • 20.1 Introduction to Communities
        01:45
      • 20.2 Communities
        00:21
      • 20.3 Creating a New Community
        01:46
      • 20.4 Topic Management
        01:31
      • 20.5 Recommendations Management
        01:50
      • 20.6 Reputation Management
        02:04
      • 20.7 Adding Members
        02:16
      • 20.8 Managing Tabs and Branding
        02:14
      • 20.9 Login and Registration
        01:47
      • 20.10 Community Preferences
        02:08
      • 20.11 Quiz
      • 20.12 Case Study
      • 20.13 Case Study Demo
        00:30
      • 20.14 Key Takeaways
        00:13
      • 20.15 Conclusion
        00:21

      • 21.1 Introduction to Change Sets and Deployment
        01:17
      • 21.2 Change Sets and Deployment
        00:16
      • 21.3 Outbound Change Sets
        03:04
      • 21.4 Inbound Change Sets
        03:17
      • 21.5 Deployment Settings
        01:00
      • 21.6 Deployment Status
        01:07
      • 21.7 Eclipse IDE
        01:26
      • 21.8 Quiz
      • 21.9 Case Study
      • 21.10 Case Study Demo
        01:08
      • 21.11 Key Takeaways
        00:13
      • 21.12 Conclusion
        00:23

      • 22.1 Introduction to User Interface
        00:44
      • 22.2 User Interface
        00:15
      • 22.3 User Interface General Options
        07:22
      • 22.4 User Interface Sidebar Options
        01:36
      • 22.5 User Interface Calendar Options
        03:07
      • 22.6 User Interface Name Settings
        01:12
      • 22.7 User Interface Setup Options
        02:41
      • 22.8 Quiz
      • 22.9 Case Study
      • 22.10 Case Study Demo
        00:19
      • 22.11 Key Takeaways
        00:20
      • 22.12 Conclusion
        00:21

      • 23.1 Introduction to Application Lifecycles
        00:59
      • 23.2 Application Lifecycles
        00:19
      • 23.3 Key Milestones and Considerations
        01:45
      • 23.4 Using Sandboxes for Development
        04:36
      • 23.5 Using Change Sets
        05:14
      • 23.6 Using Unmanaged Packages
        08:36
      • 23.7 Quiz
      • 23.8 Case Study
      • 23.9 Case Study Demo
        00:56
      • 23.10 Key Takeaways
        00:14
      • 23.11 Conclusion
        00:33

      • 24.1 Introduction to Help and Training
        01:10
      • 24.2 Help and Training
        00:18
      • 24.3 Using Answers
        01:59
      • 24.4 Using Ideas
        02:17
      • 24.5 Searching for a Help Topic
        02:01
      • 24.6 Contacting Support
        01:38
      • 24.7 Trust Site
        03:05
      • 24.8 Known Issues
        01:59
      • 24.9 Quiz
      • 24.10 Case Study
      • 24.11 Case Study Demo
        01:20
      • 24.12 Key Takeaways
        00:17
      • 24.13 Conclusion
        00:44

      • Project Management App by Ben McCarthy
        01:17:54

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        Sweety Shah
        Sweety Shah
        2021-01-06
        I have started SAP MM training from voisap and I can say that’s the best decision of my life. Highly satisfied with the training.
        akanksha baweja
        akanksha baweja
        2021-01-05
        Would not lie, it all started with skepticism, if I should enroll for SAP FICO course at the institution or no. Took the leap of faith then and today I am half way through the course and with confidence and without any bias believe Voisap to be the best platform to gain in-depth knowledge of SAP modules. Truly appreciate Gourav's support in the learning process, the flexibility offered with the class schedules and making it as easy for a novice to get started with ERP system. Voisap is the assured way to quench my desire for learning more about SAP.
        Charmi Shah
        Charmi Shah
        2021-01-05
        Himani Thakkar
        Himani Thakkar
        2021-01-05
        Voisap is best. Trainers, material, support is amazing. Most importantly for me, resume and interview preparation was the key as I had no exposure to SAP MM training. My trainer at voisap worked for my resume and prepared me for the interviews. Online version is also amazing in this covid lockdown.
        Mit Shah
        Mit Shah
        2020-12-30
        Initially I was skeptical to join voisap but My friend suggested to join for SAP MM training. I can confidently say that the material, training, support is excellent, especially whatsapp support.
        sahil bhamani
        sahil bhamani
        2020-12-28
        Awesome experience. Gaurav is an excellent instructor for SAP. If you are looking for a sap course this is the correct address!
        akshay nyamala
        akshay nyamala
        2020-12-28
        Voisap has become the only platform building professionals in the Accounting and consulting sector. The tutors are available in flexible timing depending upon our schedules. I have enrolled for SAP FICO. The classes are offered with the real time scenarios which makes us learn SAP in the most efficient way possible. I would suggest every accounting graduate who is looking for an exciting career in consulting to enroll this course. I would personally thank Gourav for all the resources offered and materials for preparations
        Priyanka Hans
        Priyanka Hans
        2020-12-20
        VoiSAP is that perfect platform where you can get a very effective and quality classes for SAP modules. I was taking classes for SAP FICO and Gourav Sir strives to ensure that student understands the concepts and also apply to whatever learnt in jobs. Overall, it was a great learning experience with VoiSAP. Grateful.
        Kapil Thakar
        Kapil Thakar
        2020-12-15
        I really appreciate all the effort put by Mr Gourav to trained me in SAP Finance Module. Apart from great teaching skills and flexible timing, what I liked the most is that how he motivated me to take up the course and pursue in this field and unlocked my potential. The one on one session is great as it gives opportunity to ask many questions. Right from the training till the job search, there was constant communication between us. He also prepared me for job interviews and help to redesign Resume according to the job position. Thank you Mr. Gourav for being excellent tutor and my career guide.
        prashanth maxx
        prashanth maxx
        2020-11-10
        I really thank gourav for giving me a professional training in SAP. His ideas and strategies works well in the interview preparation as well. I just got 2 interview calls on the first day of applying jobs. Thank you Gourav and I hope you spread your knowledge of SAP to many students.

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          VoiSAP’s certification training is recognized by more than 500  top MNCs, including CGI, Accenture, Walmart, Amazon, IMAX, Sony, RBC, HSBC, Standard Chartered Bank, IBM, Infosys, Lafarge, TCS, and many more.

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          SAP FICO Training FAQs

          Salesforce is one of the most popular cloud-based customer relationship management (CRM) tools used to automate sales, customer service, and digital marketing activities. It was founded in March 1999, by Marc Benioff and has its headquarters at San Francisco. Salesforce enables people in the sales role to track their sales, reach out to customers to solve sales queries, and companies to manage cases and tasks.
          LVC or Live Virtual Classroom training for Salesforce is a live training conducted online via live streaming of a class. LVC is run by a Salesforce certified trainer with over 10 years of work experience that you can interact with during the sessions. In our Salesforce online training, you can raise questions or start discussions at any point during a class session. Moreover, the global audience in attendance can enrich your learning experience and career. Sessions attended by you and your classmates will be recorded and you will receive unlimited access to them for your own future reference.
          The tools you’ll need to attend Salesforce training are: Windows: Windows XP SP3 or higher Mac: OSX 10.6 or higher Internet speed: Preferably 512 Kbps or higher Headset, speakers, and microphone: You’ll need headphones or speakers to hear instructions clearly, as well as a microphone to talk to others. You can use a headset with a built-in microphone, or separate speakers and microphone.
          Yes, Our Salesforce Administrator and App Builder training course is designed to guarantee you’ll pass both the exams on your first attempt. With a hands-on learning approach, the training not only gives you the confidence to pass the exams but also helps you retain knowledge beyond the exams.
          Yes, you can cancel your enrollment if necessary. We will refund the course price after deducting an administration fee. To learn more, view our Refund Policy.
          All of our highly-qualified CS-Salesforce Administrator and App Builder trainers are Salesforce certified, with more than 15 years of experience in training and working professionally in the field. Each of them has gone through a rigorous selection process that includes profile screening, technical evaluation and live training demonstration before they are certified to train for us. We also ensure that only those trainers who maintain a high alumni rating continue to train for us.