Privacy Policy
Respecting your information.
Privacy is built on trust. This Privacy Policy explains what information VoiSAP collects, why it is collected, how it is used, and the choices available to you — written plainly, because clarity is part of our commitment.
Effective date: June 2026 · Last updated: June 2026
Who this policy covers.
This Privacy Policy applies to all individuals whose personal information VoiSAP collects, receives, or processes in connection with its website, educational programs, career services, corporate training, partnership enquiries, and related activities.
Enrolled in any VoiSAP program or attending a demo or workshop.
Anyone browsing voisap.com, regardless of whether they enroll.
Individuals submitting profiles or applications through VoiSAP's Talent Network.
Representatives of organizations submitting training or resource enquiries.
Representatives of universities, agencies, and organizations exploring collaboration.
Individuals who have subscribed to VoiSAP blog updates or communications.
Information you choose to share.
The following types of information may be collected when you interact with VoiSAP's website or services — provided voluntarily by you:
You are not required to provide all information — however, some fields are necessary to respond to your enquiry or deliver a service.
Information collected through technology.
In addition to information you provide, VoiSAP's website may automatically collect certain technical and usage data through standard web technologies:
IP Address & Location Data
Your internet protocol address, which may indicate general geographic region. Used for analytics and security purposes — not to identify you personally.
Browser & Device Information
Browser type, version, and device type (desktop, mobile, tablet). Used to ensure the website displays correctly across devices.
Pages Visited & Navigation
Which pages you view, in what order, and how long you spend on each. Used to understand which content is most useful to visitors.
Referral Source
How you arrived at voisap.com — for example, through a search engine, social media platform, or direct link. Used to understand which channels reach our audience.
Cookie Identifiers & Session Data
Small files stored on your device that help the website function and track session activity. See Section 05 for more detail on cookies.
Analytics Data
Aggregated usage statistics provided by third-party analytics tools. Used to understand website performance and improve the user experience.
Why information is used.
Respond to enquiries
Answer questions submitted through contact, demo, or programme interest forms.
Deliver educational services
Process enrollments, facilitate training, and provide learner support throughout programs.
Schedule demos
Book and confirm free consultation and demo sessions with the VoiSAP advisory team.
Review career applications
Assess Talent Network submissions and career profiles for relevant opportunities.
Communicate updates
Send relevant updates about programs, schedules, or services you have opted into.
Support corporate enquiries
Review and respond to organizational training and resource requests.
Improve the experience
Analyze website performance and user patterns to improve clarity, navigation, and content.
Maintain security
Detect, investigate, and address security issues to protect VoiSAP's platform and users.
VoiSAP does not use personal information for purposes other than those described in this policy without your consent, or as otherwise required by law.
Understanding cookies.
Cookies and similar technologies are small data files stored on your device when you visit a website. They serve various purposes — from keeping you logged in to measuring how the website is used.
VoiSAP may use analytics services such as Google Analytics to understand website traffic, page performance, and visitor behavior in aggregate. These tools use cookies to collect information about how visitors interact with the site. The data is used only to improve website quality — not to identify individuals. Google Analytics is governed by Google's Privacy Policy.
Where VoiSAP uses third-party scheduling tools for booking demos or consultations, those platforms may set their own cookies. VoiSAP is not responsible for the cookie practices of third-party tools. Refer to those services' own privacy policies for details.
Third-party tools used to handle form submissions, email communications, or newsletter delivery may set cookies. These cookies support the delivery of the relevant service and are governed by the respective provider's policies.
VoiSAP may in the future use advertising or retargeting technologies — such as pixels or tags from platforms including LinkedIn, Meta, or Google Ads. If and when such technologies are introduced, this section will be updated to describe how they work and the choices available to you. No advertising technologies are currently active beyond the analytics tools described above.
You may adjust your browser settings at any time to block or delete cookies. Note that some website features may not function as intended if cookies are disabled. Browser cookie settings are typically found under Privacy or Security in the browser's settings menu.
Limited and responsible sharing.
VoiSAP does not sell personal information to any third party. This is a clear and unconditional commitment.
VoiSAP may share information in the following limited and specific circumstances:
Trusted service providers: Companies that assist VoiSAP in delivering its services — including email communication platforms, scheduling tools, payment processors, and website hosting providers — under appropriate data handling agreements.
Legal requirements: Where VoiSAP is required by law, regulation, court order, or legal process to disclose information — and only to the extent required.
Corporate engagements with authorization: Where an individual is participating in a corporate training program and their organization has authorized the sharing of participation information — for example, for attendance records.
With your explicit consent: In any other circumstances where you have given clear, specific consent to sharing with an identified third party.
Third-party service providers who process information on VoiSAP's behalf are expected to handle that information in accordance with applicable privacy law and their own privacy commitments.
How long information is kept.
Retention periods vary depending on the type of information and the purpose for which it was collected. VoiSAP does not retain information longer than necessary:
Learner Records
Information relating to enrolled programs — including enrollment details and learning progress — may be retained for several years to support ongoing learner needs, future batch access, and reasonable operational records.
Career Applications & Talent Network Profiles
Applications and professional profiles submitted through VoiSAP's Talent Network are retained while relevant opportunities may exist and for a reasonable period thereafter, unless deletion is requested.
Corporate Enquiries
Information from corporate and organizational enquiries is retained for the duration of any active or potential engagement and for a reasonable period for record-keeping purposes.
General Website Enquiries
Contact form submissions and general enquiries are retained for a reasonable period to support follow-up and reference, then securely deleted.
Legal Obligations
Where applicable law requires VoiSAP to retain certain information for a specific period — for example, financial transaction records — information will be retained for that required duration.
Protecting information.
VoiSAP implements reasonable administrative, technical, and operational safeguards to protect personal information from unauthorized access, disclosure, alteration, or loss:
Access controls: Personal information is accessible only to those with a genuine need to process it in the course of delivering services.
Trusted service providers: Third-party platforms used by VoiSAP — for email, payments, and scheduling — are selected with security and reliability in mind.
Technology safeguards: Standard web security practices including HTTPS encryption for data transmitted through voisap.com.
Administrative practices: Internal processes designed to handle personal information with discretion and minimal exposure.
No digital system or transmission method can guarantee complete security against all possible risks. VoiSAP makes reasonable efforts to protect information, but cannot provide an absolute guarantee of security. In the unlikely event of a data incident, VoiSAP will respond in accordance with applicable privacy law.
Understanding your options.
Depending on applicable privacy law — including Canada's PIPEDA and relevant provincial legislation — you may have the following rights in relation to personal information VoiSAP holds about you:
Request a description of the personal information VoiSAP holds about you and how it is used.
Request that inaccurate or outdated information be corrected or updated.
Withdraw consent for uses of your information that are based on consent, where applicable and subject to legal exceptions.
Opt out of marketing and non-essential communications at any time using the unsubscribe link in emails or by contacting VoiSAP directly.
Request deletion of personal information, subject to VoiSAP's legal obligations and legitimate operational needs.
Ask questions about how your information is used, what VoiSAP holds, or how to exercise any of the above rights.
To exercise any of these rights, contact VoiSAP at contact@voisap.com. Rights may vary depending on your jurisdiction and the specific circumstances of your request.
Information relating to minors.
VoiSAP's programs, services, and website are generally intended for adults — individuals who are 18 years of age or older, or who are of legal age in their applicable jurisdiction. VoiSAP does not knowingly solicit or collect personal information from individuals under the age of 18 without appropriate parental or guardian consent.
If VoiSAP becomes aware that personal information has been collected from a minor without appropriate consent, it will take reasonable steps to address the situation. Parents or guardians with concerns about a minor's information are encouraged to contact VoiSAP at contact@voisap.com.
Serving learners across borders.
VoiSAP is headquartered in Brampton, Ontario, Canada, and serves individuals in Canada, the United States, India, and other countries. Personal information collected by VoiSAP may be processed and stored in Canada and, where VoiSAP uses third-party service providers, potentially in other jurisdictions where those providers operate.
VoiSAP handles personal information in accordance with applicable Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation. Individuals outside Canada should be aware that their information may be subject to Canadian law when processed by VoiSAP.
Individuals in the European Union, UK, or other jurisdictions with specific data protection frameworks should note that their local rights and protections may differ from those described in this policy. VoiSAP processes information in good faith and in accordance with the principles of transparency, purpose limitation, and data minimization regardless of jurisdiction.
Privacy practices evolve.
VoiSAP may update this Privacy Policy periodically to reflect changes in practices, technology, legal requirements, or services. The "Effective date" and "Last updated" dates at the top of this page indicate the current version.
For material changes — those that significantly affect how information is collected or used — VoiSAP will take appropriate steps to notify affected individuals, such as posting a notice on the website or contacting individuals directly where reasonable and practicable.
Continued use of VoiSAP's website or services after a policy update is published constitutes acceptance of the updated policy. If you do not agree with changes to this policy, you may discontinue use of VoiSAP's services and contact us to discuss your concerns.
Common Privacy Questions Answered
Short answer: Information you voluntarily share through forms, and technical data collected automatically.
VoiSAP collects information you voluntarily provide — such as your name, email address, phone number, organization details, LinkedIn profile URL, resume or CV, program interests, and enquiry details. VoiSAP also collects information automatically through website technology — including IP address, browser type, device information, pages visited, and analytics data.
Short answer: No — this is unconditional.
VoiSAP does not sell personal information to any third party. Information may be shared only with trusted service providers who assist in delivering services — such as scheduling tools, email providers, and payment processors — and only as necessary for those purposes. No personal information is sold, rented, traded, or provided to advertisers or data brokers.
Short answer: Only to review professional background for the purpose they were submitted.
LinkedIn profile URLs and resume or CV files shared through VoiSAP's Talent Network or career-related forms are used to review professional background and assess suitability for relevant opportunities. This information is handled with discretion, used only for the purpose for which it was submitted, and not shared beyond VoiSAP's team without consent.
Short answer: Yes — at any time, easily.
You may unsubscribe from VoiSAP email communications at any time using the unsubscribe link in any email, or by contacting VoiSAP directly at contact@voisap.com. Unsubscribing from marketing communications does not affect communications directly related to services you are currently using, such as an active enrollment.
Short answer: Yes — contact VoiSAP at contact@voisap.com.
You may contact VoiSAP at contact@voisap.com to request access to, correction of, or deletion of personal information VoiSAP holds about you, subject to applicable legal obligations and retention requirements. VoiSAP will respond to such requests in accordance with applicable privacy law, and will be transparent about what can and cannot be deleted and why.
Short answer: For analytics and website functionality — not for advertising.
VoiSAP's website uses cookies and similar technologies to support website functionality, measure analytics, and improve user experience. Analytics tools such as Google Analytics may be used to understand website traffic and performance. No advertising or retargeting cookies are currently active. Users may adjust browser settings to limit cookies at any time, though some website functions may be affected.
Short answer: For as long as necessary — not indefinitely.
VoiSAP retains personal information for as long as reasonably necessary to fulfil the purposes for which it was collected, comply with legal obligations, and support legitimate operational needs. Retention periods vary by information type — for example, learner records may be retained longer to support future batch access, while general enquiry data is retained only for a reasonable follow-up period before being securely deleted.
Questions about privacy?
If you have questions about this Privacy Policy, how your information is handled, or wish to exercise any of your privacy rights, VoiSAP's team is happy to help. Please reach out directly:
VoiSAP Privacy Contact
VoiSAP aims to respond to privacy enquiries within a reasonable timeframe and in accordance with applicable privacy law. For time-sensitive access or correction requests, please note this in your message.
Your information. Handled with care.
Privacy is built on trust, and trust is built through clarity. If anything in this policy is unclear, we'd be happy to explain it directly — without jargon, without delay.
This Privacy Policy is intended to explain VoiSAP's information practices clearly and does not constitute legal advice. Effective date: June 2026.